FASTforward - The Blog
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Discuss and debate how a new generation of search and search-driven applications are impacting the way we do business, compete, learn, build communities, socialize, and save, store, and search data.
The blog, like FASTforward '07, aims to drive and deepen conversation about how today’s companies can "Innovate, Accelerate and Dominate."
Please join us for what we hope will be a fun and engaging conversation that begins on the blog, is fully extended and realized at the conference, and, if we’re lucky, continues on past the conference.
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Enterprise 2.0 - France’s Excellent Chance(s)
The following notes are an opinion piece, not a rigorously researched and articulated article.
I have just had the opportunity to spend a week in Paris, meeting and talking with the team at blueKiwi, under the leadership of Carlos Diaz and Christophe Rouitheau, two dynamic and intelligent young French entrepreneurs. They and their team, thanks to [...]
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Customer Service Still Matters - Even More Than Ever on the Web
RightNow Technologies 2008 recently released their Customer Experience Impact Report conducted by Harris Interactive. I have written about RightNow a number of times (see - RightNow Offers New Features with August 08 Release) for the most recent. The survey polled 2,112 US consumers* online about how they engage with companies both online and via phone, [...]
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The Time is Ripe for Collaborative Innovation (Yes, Now)
We all know the drill by now: in economic downturns, companies first cut costs, as part of a batten-down-the-hatches mentality. But what’s next once the blood is wiped up? This is a rare opportunity for companies to marshal its networks of employees and partners to reinvent the business. And with today’s generation of collaborative social [...]
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A report examining Twitter in the Enterprise
It will soon be a year since I started talking and thinking about Twitter inside the enterprise. In January I wrote about Twitter in the Enterprise as a trend to watch, and a few months ago I asked “Will you twitter in the Enterprise?“.
For those of you who want to dig in a little deeper [...]
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Was being a fast follower ever a viable strategic option?
How often do you run across organizations that claim they intend to be "fast followers" when it comes to some dimension of strategy and innovation? Maybe I’m simply cranky because it’s Monday, but is there any way to make sense of such an approach in operational terms? The image of "fast follower" is intended to [...]
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Another Enterprise 2.0 Provider Shows Growth – MindTouch – What are You Seeing?
Jevon MacDonald posted an interesting piece, In uncertain times, Enterprise 2.0 takes the stage. He began with the statement that, “for many people the positioning of Enterprise 2.0 as a cost reduction engine is not new. Complexity reduction, efficiency increases and fast response times have been the cornerstone of many Enterprise Social Software pitches in [...]
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Politics 2.0 - Real Democracy is close
I had one of those coming out of the shower aha’s today. I think I see how Obama might be able to get the changes that we have all dreamed of - both for right and left.
So first I ask why is it impossible to get any real change - real change being defined as [...]
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The Sharepoint Sessions Revisited – Part Four – Enhancing SharePoint Information Governance
This is part four of a four part series on AIIM’s Automating Document-centric Processes – Is SharePoint Enough?” Seminar. In each case I will start with the title and quote the session description before going into my notes. Here is the session description
“SharePoint’s immense collaboration benefits driven rapid proliferation, but many companies are losing control [...]
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The Sharepoint Sessions Revisited – Part Three – Transcending Federated Search
This is part three of a four part series on AIIM’s Automating Document-centric Processes – Is SharePoint Enough?” Seminar. In each case I will start with the title and quote the session description before going into my notes.
The full title is: Transcending the Federated Search: Unifying and managing multiple content repositories such as SharePoint, with [...]
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The Sharepoint Sessions Revisited – Part Two – EMC Documentum and Sharepoint
This is part two of a four part series on AIIM’s Automating Document-centric Processes – Is SharePoint Enough?” Seminar. In each case I will start with the title and quote the session description before going into my notes.
Here is the session description: “With the ever increasing speed of business, everyone now wants everything yesterday. We [...]
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